Portal de San Javier
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The mayor of San Javier, Pepa Garcia has secured the support to the newly created municipal institution of Ombudsman in the course of the interview held this morning at City Hall with its owner, Jose Pablo Ruiz Abellán, and his deputy, Raymond Benzal.
At a press conference at the end of the meeting, the Mayor has informed the Ombudsman's visit is "a first contact between the two governments to achieve greater coordination to facilitate the task of the Ombudsman.
Pepa García added that it is "a necessary institution that is a step in the development of democracy in our region, allowing quick, and covers complaints from citizens."
José Pablo Ruiz Abellán, clarified that the complaints addressed by the Ombudsman are those relating to citizens' problems with any of the government, and when they have exhausted all other ways, a prerequisite to be admitted.
The single municipality of San Javier is one of the ways that citizens can now reach the Ombudsman, as explained Ruiz Abellán, which has announced a forthcoming agreement with the municipalities to file complaints can also be directed to Defender through municipal records.
Also, both in person and by mail may be addressed to the headquarters in Murcia Calderon de la Barca street, 14 2.
30001 Murcia, fax number 968 37 52 31 or contact by phone at 968 37 52 37, and soon through the website, which also published the resolutions.
In the three months he has been in operation, the Ombudsman has received about 200 complaints from citizens of the region, mainly from Murcia and Cartagena, among which are repeated law-related dependency, abuse, education for citizenship , and noise and disturbance generated by local ocio.Según confirmed the Ombudsman has already received a complaint from the town of San Javier although it is in the pipeline, so it would not be public until terminated if support and this is contrary to the administration.
Anyone of any age and nationality you can contact the Ombudsman, where you try to expedite the resolution of each file, for what has introduced the compromise for less complicated cases that allow a quicker solution to the agreement of both parties.
The Ombudsman's decisions do not require the government to its application, "though, as the experience of the same institution in other regions, are accepted almost in its entirety", as explained Ruiz Abellán.
Source: Ayuntamiento de San Javier
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